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Our Values

At Rely On Us, we strongly believe in the philosophy of putting people first. "PEOPLE FIRST" attitude is what drives all our processes, our culture and passion. People are our first priority. We value our people and treat them as we would like to be treated.

This also means a timely response, aiming to always have a Win-Win situation, understanding the best interest of our people and taking proactive measures to delight our stakeholders. We also recognize and value the vital contribution that people make to our organization's success.

Even in these days of advanced technology, one cannot imagine the existence of organization without people. We strive our best to engage the energies and enthusiasm of our people in the most effective way.

At Rely On Us, we believe that PROCESS is our Critical Success Factor (CSF). We strive to develop, manage and improve processes to optimise the value for our customers and other stakeholders. We clearly define process ownerships, roles, and responsibilities in developing, maintaining and improving the framework of critical processes.

Measurement is a critical element for us which drives our organization performance and we carry out timely measurements so that we can monitor, control and improve the overall performance of the processes.

We strongly believe that without the right measures one cannot manage the organization through the process. Time, cost and quality are the three dimensions which we apply to measure the organization performance ensuring a healthy balance of Quantitative and Qualitative measures.

For us, ETHICS determines the fundamental purpose of existence of our organization. We strongly believe that our organizational culture, management philosophy and ethics have a strong impact on how well our organization will perform in the long term.

Ethics is our means of deciding a course of action and we strive to organise our goals and actions through this. We also believe in the principle of beneficence, where we must do everything that can be of benefit to our customer in each of the situation.

Recommendations provided to our customers must be with the only intention to do the best to our customers. Non-maleficence or "to do no harm" is another principle of ethics that we truly believe in. We are always cautious that our customer, stakeholders and society should never be harmed.