Rely On Us is an organization with a team having credible experience of more than a decade. The team served many renowned healthcare providers (Physicians and Hospitals) in the US. Rely On Us is an emerging end to end service provider for Coding and Billing services. Rely On Us has always been in the forefront when it comes to adding value. What sets us apart is the investment that we make in the People, Processes and their urge to innovate.
This helps us to ensure that the services we deliver to our clients are the best in the industry. Our services are highly professional and our systems are streamlined to offer the most trouble free solutions.
Our dedicated team of Coding and Billing services for physicians and Hospitals will support to increase their revenue of the practice in a compliant way adhering to all the industry standards. We provide end to end services to an extremely satisfied, extensive client base of providers in the USA. We offer services that are customized and solutions to improve our client's financial health.
With the ever evolving healthcare environment, the message is quite clear - a strong need to invest time and attention to stay abreast of the rapidly changing marketplace. At Rely On Us, we help our customers to overcome challenges in healthcare services by supporting them to focus on - High patient experience (or) satisfaction, improving the health of the people and bringing down the capital healthcare expenditures.
Rely On Us is an analytics driven, technology enabled Revenue Cycle Management (“RCM”) solution for medical billing, medical coding and business analytics services to the healthcare providers
Our senior management team possesses extensive industry experience and are industry certified (AHIMA and AAPC). They are also a scalable management pool with deep revenue cycle expertise. Our managers are not only industry-recognised thought leaders but also proficiently managing and executing advisory and implementation assignments.
It takes people to conceive and drive innovative ideas and services. So its people that Rely On Us puts first in all of its functions.
We provide seamless implementation of the process so that there is a minimal disruption to the client operations during transition. Our process excellence specialists lead the organization to improvise on efficiencies. We have a statistics driven quality management function. We also generate comprehensive reports that will track the performance.
Ethical practices followed by us to avoid moral and ethical issues:
The consistent transition methodology is the key for our success. Our project metrics are aligned to customer KPIs and the transition governed by well established gate reviews at each phase of project life cycle.
Our work force management team is good in planning and supporting operations for larger results. We follow a standardised approach to resource planning, and provide staffing requirements for your project based on the forecast volumes and agent learning curve.
We follow the “right the first time” approach. For us, quality is meeting and exceeding customer expectations consistently. We follow best practices in developing the quality assurance plan that measures the quality and performance across each and every process.
For us the Business Continuity is a serious job, and we ensure 100% uptime for all our clients. Our infrastructure and Amazon Web Services platform allows us to ensure the Business Continuity in case of contingencies.
AN ISO27001 CERTIFIED ORGANIZATION
WE UTILIZE CITRIX SOLUTIONS
AN ISO18001 CERTIFIED ORGANIZATION
AN ISO9001 CERTIFIED ORGANIZATION
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